Standalone treatment setups

If you have a patient willing to commit to treatment and you're confident you know which treatment option is right for them, your job's easy. Just send us your scans or impressions and start the case.

But sometimes, if your patient wants more information before starting treatment, or if you want to see what the final result of treatment might look like, choosing a standalone treatment setup might be the right choice for you.

In the newest addition to our provider training series, we'll explain how a standalone treatment setup can put your patients' minds at ease and help you choose which treatment option is best for them.

We hope you found this video guide useful. If you have any questions or recommendations for future videos, we'd love to hear from you. Give your representative a call at 888-331-3323.

New video: what's in the Starter Kit?

Back in June, we began shipping the Starter Kit with every new case. You can read the original announcement here.

We've made a new video that shows you what's inside the Starter Kit, and how to use it. Give it a watch:

We hope you found that video useful! If you have any questions about the Starter Kit (or anything else for that matter), give your representative a call at 888-331-3323. 

Until next time...

Tech tip: treatment setup troubleshooting

If you're experiencing trouble viewing the treatment setup, take a look at the following troubleshooting guide. Also, remember that the loading time of the treatment setup may vary depending on the speed of your computer. While the left side of the screen says, "loading", keep an eye on the progress bar below the model to see how much longer you have to wait.

As a reminder, the new treatment setups cannot yet be viewed on Apple mobile devices, like the iPad or iPhone.

If you cannot view the treatment setup even after downloading and installing the required Adobe software, try the following:

1. Open up the treatment setup again for this patient. Once it has loaded go to the top, click “Edit”, then select “Preferences”


2. Once the new window has opened, select “3D & Multimedia”


3. Once that has been selected, under “Preferred Renderer” select “DirectX 9”


4. Then, under “Optimization Scheme for Low Framerate,” select “None”


5. Click “OK,” close the Adobe Reader program. Then reopen the treatment setup.

This should get it working. If this process helped you get your treatment setups displaying properly, let us know! 

While we're on the subject...

If the models occasionally flicker, you can fix it by adjusting your settings. In Adobe Reader, go to Preferences > 3D & Multimedia and change Optimization Scheme for Low Framerate to None.


Until next time, enjoy your Labor Day weekend!

Video guide to case selection

Moving teeth is an unpredictable business. It's difficult to judge how much clear aligner treatment is required to achieve your patient's goals.

Because there are so many variables involved in tooth movement, we've put together a collection of resources to help. For example, you may have seen our case parameters document, which illustrates the different types of tooth movements and their respective difficulty levels. There's also the case selection chart, which pairs the different types of tooth movements with their recommended treatment options.

Today, we'd like to introduce you to the newest resource to help you choose what treatment option is best for your patient: our video guide to case selection!



We hope you find this video guide helpful! Of course, your personal representative is there to help you if you  have any questions.

Until next time!

New feature: upgrade cases online

When you submit a case, you choose whether you want it to be Limited 6, Limited 12, or Unlimited.

Sometimes, when our technicians stage a case, they discover that the prescribed treatment can't be completed in the number of steps that the doctor requested. Now you can handle this situation easily on ClearComm.

When our technicians recommend an upgrade, your case page will look like this:


The treatment setup will show you what the treatment looks like with the recommended case type.

If you're OK with the upgrade and the setup looks good, click Approve, and you'll be prompted to select your payment option to cover the difference in lab fees:


If you're OK with the upgrade, but you want to request changes to the setup, click Disapprove and select the first option:


If you don't want to upgrade your case, click Disapprove and select the second option. Then let us know how you want modify your prescription so it will fit within the original case type:


You'll see a similar interface when you get a standalone treatment setup, with some different options for disapproval:


Vote TODAY. Vote USA.

2014 Townie Choice Awards: Vote and WIN!

According to the rules, we can’t tell you to vote for us in the Townie Choice Awards. We can’t even show you a picture of a Townie Choice Award. But we can create our own life-size Townie Choice Award, and parade him all over town. Where will he be seen next?!

Complete your 2014 Townie Choice Awards ballot by September 5th and you’ll be automatically entered to win $1000 and have your picture on the December 2014 issue of Dentaltown Magazine!

Here are a few reasons ClearCorrect is on the ballot for two awards in the "Orthodontic" category:

  • VOTE NOW because ClearCorrect is manufactured in the USA.
  • VOTE NOW because ClearCorrect is the doctor-friendly alternative.
  • VOTE NOW because our cost is up to 30% less than the other guys.
  • VOTE NOW because treatment planning is flexible with phase-based delivery.
  • VOTE NOW because our doctor’s portal makes case managment simple.
  • VOTE NOW because our new and improved treatment setup is interactive and easy.
  • VOTE NOW because retainers are included with every case at no additional cost.
  • VOTE NOW because we have super service account reps.
  • VOTE NOW because we offer convenient online courses.
  • VOTE NOW because there is no course required for those with experience.
  • VOTE NOW because there are no yearly CE requirements.
  • VOTE NOW because there is no minimum number of case submissions required.

Please note, this ballot is open to dental professionals only, therefore Dentaltown requires you register with them before voting. If you aren't yet registered with Dentaltown, it's a snap to do so. Simply visit Dentaltown's registration page.

Tips on closing patients

This week, our very own Dr. Mah chimes in to give us all a few tips on talking to patients about ClearCorrect. 

What's the best way to approach the subject of clear aligners with a patient who needs corrective treatment? What should you do if your patient balks at the cost of their aligners? How can your staff pitch in to help, and why is staff participation so important? What good will aligners do for them besides just giving them a nice looking smile? Click the video to hear what Dr. Mah has to say and find out!


We hope you found this video useful. If you'd like to tell us how you approach the subject of clear aligners with patients, drop us a line and share your advice! 

Until next time...

Have you submitted intraoral scans yet?

For almost 2 years now, ClearCorrect has accepted intraoral scans in addition to PVS impressions, and the list of scanners on the market continues to grow.

Since then, we've experienced an influx of scans from several different models, including the 3M™ True Definition Scanner3Shape's TRIOS®, the Carestream CS 3500, the Ormco Lythos, the PlanScan, distributed by Planmeca, and even Align Technology's iTero™.

There are even more scanners scheduled for launch during the last quarter of 2014. Something we're especially excited about is the release of new CEREC ortho software scheduled to be launched later this year as well. Per a recent article in Dentistry Today, the new software will feature "a dedicated file transfer to ClearCorrect [allowing] for the production of clear aligners." That means faster service and greater convenience for you!

Don't have one of these scanners?

We won't restrict you to any particular scanner model as long as it can export in STL format. (STL is an open, industry-standard file format that can be exported by most popular scanners.)

You'll download your STL files from your scanner to your computer, and upload them just like your photos when you submit a case online. When you do, we can start working on your case immediately instead of waiting for your impressions to arrive.

Please do your research before you buy a new scanner, though. Confirm whether you'll be able to export STL files with your reseller or manufacturer. Some models may require a service or software upgrade to enable STL export functionality.

If you don't have a scanner yet, don't worry. You can just keep doing what you're doing. We're happy to accept impressions as well.

Until next time...

ClearCorrect's conference schedule

2014 isn't over, yet! Over the next few months, ClearCorrect will have a presence at eight major conferences from California to New York. Check out our schedule below. If we're in your area, come on by and see us. 

California Dental Association in San Francisco

September 4th-6th, 2014

Booth # 940

San Francisco’s gorgeous landscape becomes that much more rich when CDA Presents is in town. Join thousands of your peers for a wealth of industry insider information: C.E. opportunities, dynamic speakers, an impressive exhibit hall, and plenty of networking. Wrapped in scenic beauty, cultural attractions and world-class cuisine, it’s your opportunity to expand your success—and your relationship with this beautiful city.

Great Lakes Association of Orthodontists & Midwestern Society of Orthodontists Annual Session in Chicago 

September 11th-13th, 2014

Booth # 316

Join us in Chicago at the 2014 Combined Annual Session with Great Lakes Association of Orthodontists (GLAO) and the Midwestern Society of Orthodontists (MSO)

Pacific Coast Society of Orthodontists in Anaheim

October 2nd-5th, 2014

Booth # 416

PCSO Annual Session PCSO’s main event each year! Attending this meeting will provide educational sessions for doctors and staff, complimentary breakfast for all attendees, 20+ CE credits, networking opportunities with colleagues, exhibitor specials, and much much more.

Association of Dental Support Organizations in San Antonio

October 7th-8th, 2014

Booth # TBD

The ADSO is pleased to announce event registration is NOW OPEN for the 2014 Annual Session. The Session will take place October 7th– 8th at the Grand Hyatt in San Antonio, Texas. Please review the tentative Schedule of Events to determine your arrival and departure plans.

American Dental Association in San Antonio

October 9th-11th, 2014

Booth # 1706

Join us October 9-14, 2014 in San Antonio for 300+ courses and 550+ exhibitors. Registration and course fees increase after September 5.

CEREC Scientific Symposium in Las Vegas

October 24th-25th, 2014

Booth # 206

Attend the CEREC scientific symposium at the Aria Hotel & Casino in Las Vegas and spend two days learning from some of the most experienced CEREC experts in the field. 

Northeastern Society of Orthodontists in Hartford

November 6th-9th, 2014

Booth # TBD

It’s our pleasure and honor to invite each of you to the Northeastern Society of Orthodontists’ 93rd Annual Meeting, November 6-9, Connecticut Still Revolutionary Orthodontics Is Evolutionary. This is the educational meeting of the year for you, your staff team and family. We’re back in the continental U.S. at the new Hartford Marriott Downtown and Connecticut Convention Center.

Greater New York Dental Meeting

November 28th - December 3rd, 2014

Booth # 4132

Visit the largest dental convention in the United States! The Greater New York Dental Meeting (GNYDM) attracted over 54,000 attendees from all 50 states and 131 countries including over 19,000 dentists in 2013.

There is never a preregistration fee for all dental professionals and their guests.


Until next time...

Why do my patient’s teeth still need movement at the end of treatment?


My patient has finished wearing their final aligner, but some of the teeth still aren't where we want them to be. What gives?


First, make sure that your patient has been wearing their aligners for at least 22 hours a day. You can ask your patient, of course, and you can also verify wear by checking for occlusal scuffing and slight yellowing of the aligner material. Patient non-compliance is a common reason for teeth not tracking.

Even if the patient has been wearing the aligners regularly, it's very common for cases to require overcorrection to acheive ideal results.The final aligner should match the shape shown on the treatment setup—however, this doesn't always actually move the teeth into that position. It may be necessary to apply additional force by creating aligners with the teeth moved farther than you actually desire.

This is not unique to ClearCorrect. Age, sex, root length, bone levels, bone density, medications, and some systemic conditions can all affect the effectiveness of treatment. Studies show that orthodontists often fall short of their goals, especially for certain types of tooth movement. 

Overcorrection is especially likely to be needed for these types of movement:

  • Rotations (particularly single-rooted teeth whose roots have a circular cross-section)
  • Labial-lingual alignment (particularly of incisors)
  • Expansion
  • Extrusion (because the PDL tends to pull the tooth back into the socket)

If you know you're going to need overcorrection, you can request it upfront in your initial prescription. Just be sure to keep an eye on those teeth so they don't move too far. 

It's always safest to err on the side of caution—if you submit your case as Unlimited, additional phases won't add to your lab fee. When you submit a Limited 6 or Limited 12 case, you should be prepared for the possibility of purchasing an additional phase.

Make sure your patient is aware that there is no guarantee of acheiving results within a certain timeframe. Make sure they're aware that additional treatment may be required after the final step. (Some of this is covered in the required informed consent & agreement, but you'll probably also want to attach your own conditions regarding fees and outcomes.) It's better for everyone when you set realistic expectations at the beginning of the case.

Until next time…