Postcard options now available

The holiday season is just around the corner, and it's the perfect time to promote your practice. To help you with this, we have designed a variety of postcards you can mail to your client base, letting them know you are open for business.

We can print your preference and either mail them back to you, or mail them to your database. By default, your practice information will be displayed on the back. Beyond that, there are limited customization options available. Additional fees will apply. 

Check out the examples below, or head on over to the store for more options.

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Mailer_5_-_front_grandeFree-Eval-v5B-Back

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Tech tip: New treatment setup video

If you've ever started a ClearCorrect case, you know what a treatment setup is: A PDF document with embedded 3D models of your patient's teeth before & after treatment.

It's pretty straightforward, but there a few quirks that have tripped up doctors in the past, particularly if they were using a Mac.

One problem we've discovered is that the before & after buttons aren't as self-explanatory as we thought they were. So we've made some minor design tweaks to make it a little more user-friendly.

Treatment setup comparison

We've also recorded a screencast that walks you through exactly how to log on to ClearComm and download, view, and approve a treatment setup—on a shiny new iMac, no less. Even if you're an old pro, you still might find something helpful.

We hope you find it useful. Until next time...

Tech tip: New trimming how-to video!

You know, patients lose aligners all the time. Whether it's accidentally sitting on them or the classic "my dog ate them," you will eventually have a patient lose or damage an aligner.

When that happens, you can request a replacement from us, but it'll take several days to a week to manufacture, and then several more days to ship-—plus you'll be charged for shipping & handling.

From the very beginning, we've shipped the models with each phase so you can make replacement aligners right from your office, and last year we started offering our trimming kit, so making aligners can be fast, inexpensive, and totally in your control.

Now that we've started shipping our new models, trimming aligners might be a little different for some of you. To make things easier than ever, we've made a video to show you how to make aligners in your own practice, whenever you need them. We tapped our resident expert, chief technical officer Paul Dinh, to show us how it's done.

Enjoy!

Trimming Kit


Remember, if you'd like to order a trimming kit for your office, your account rep can send one to you for $90 plus shipping & handling. Just call (888) 331-3323.

That's all for this week. Until next time…

Steve Jobs

You inspired us.

You empowered us.

You moved us.

You reinvented & revolutionized us.

You delighted us.

You've changed us. Forever.  

Thank you. We'll miss you.

Tech Tip: How Phase Zero will get your patients started faster

We've got something really cool to announce this week. We're very excited about this, and we're pretty sure you'll like it too.

We call it Phase Zero™.

The number one request we get from doctors is "improve your turnaround time."

We get it. In the past couple of weeks, we've made some procedural changes that have already significantly reduced the time it takes to generate a treatment setup.

But Phase Zero will take things to a whole new level. As the name suggests, Phase Zero is a set of aligners that we'll ship you before Phase 1. In fact, we're aiming to get them to you around the same time that you receive your treatment setup, so you can fit the aligners on your patient and show them a 3D model of their teeth at the same appointment.

You may be wondering--how can we send you a set of aligners if the treatment hasn't been planned or approved yet?

Here's the secret: Phase Zero is based on your patient's current dentition. They're passive aligners, designed to retain your patients' teeth. Because we aren't moving the teeth, we can produce the aligners much faster. It should also be much easier for your patients to get acclimated to wearing aligners with less pressure being applied to their teeth.

Phase Zero also gives you an early chance to test the accuracy of our 3D model. If the passive aligners don't fit, you can take new impressions while your patient is still in the office, and we can get the problem fixed faster.

We'll still be producing Phase 1 on our regular schedule, so this shouldn't slow down your treatment at all. And there's no additional charge for this, either--going forward, we plan for this to become a standard part of our treatment.

Now, we should be clear: this is a brand-new feature that we're still testing out. As usual, we'll be rolling it out gradually to work out any kinks. We can't guarantee that every case will get a Phase Zero during this testing period. If it doesn't work out, we might even drop the idea altogether. (That's probably not likely, but the lawyers like it when we cover our bases.)

We sent out our first batch of Phase Zero aligners on Monday, and we've been shipping more out all week. If you have received a set, please call or email your account rep to let us know what you think. Your feedback is especially valuable in the early stages of a new feature like this.

We think these things are awesome, and we hope you will too. Until next time...

Tech Tip: Extruding teeth with auxiliaries

Extruding teeth is one of the more difficult movements to achieve with clear aligner therapy.

If you've tried using engagers, but a tooth just isn't extruding according to plan, here's a more advanced technique you can try.

How to extrude teeth with auxiliaries

Good luck!

Until next time...

Tech Tip: Compliance Checkpoints

Question:

My treatment plan showed green dots (Compliance Checkpoints) between teeth 12 and 13. When I flossed between those teeth, there was no contact. Now what?

Answer:

When the contact hasn't fully closed at a Compliance Checkpoint, it doesn't necessarily mean that the case is hopelessly off-track. If the aligners still seem to be fitting, you can just keep an eye on that area and continue with the treatment.

The IPR performed in that area may have been larger than recommended, your patient may not be wearing the aligners for 22 hours a day, or the teeth may just not be tracking as intended.

The most common issue is patient non-compliance, so that's the first thing to investigate. Make sure that your patients understand how often they need to wear the aligners.

If the treatment plan recommends IPR in a spot where the teeth are not touching each other, wait to perform it until that area closes.

When you move on to the next step, make sure that the other teeth in the vicinity of the Compliance Checkpoint are tracking properly.

If the aligners eventually stop fitting, then you'll probably need to take new impressions and request a midcourse correction.

If the problem doesn't resolve itself by the end of treatment, you can request a refinement to close all of the spaces with a "digital power chain."

Hopefully, you won't run into this issue too often. That's it for this week.

Until next time...

Help change lives by following us on Twitter

Almost a billion people on the planet do not have access to clean drinking water. Unsafe water and lack of basic sanitation kill more people every year than all forms of violence, including war.

Now you can do something about it. It'll take just a few seconds, and it won't cost you a dime.

Follow us on Twitter, and we'll donate $1 to charity: water.

charity: water is an amazing non-profit organization that brings clean and safe drinking water to people in developing nations. 100% of their donations are used for water projects.

When we reach 5,000 followers, we'll make a $5,000 donation and sponsor a water project in a village. When the project is completed, you'll be able to see photos and updates, so you can directly see the difference that you made.

We want to reach our goal as soon as we can, so tell your friends. You can tweet something like:

"I just donated $1 to @charitywater by following @ClearCorrect."

We'll donate $1 for each person who follows @ClearCorrect until we reach 5,000 followers. We haven't done much with our Twitter feed yet, but that's about to change. We'll be keeping you posted on our progress and sharing insider information, so keep an eye on our Twitter feed.

Thanks for your support! Let's see if we can reach our goal by the end of September.

Tech Tip: Contouring after IPR

Let's get back to the technical stuff this week.

Question:

How do you address the contour of the IPR areas to be convex and not flat? It seems to me that in the IPR course the reduction was just creating two flat surfaces.

Answer:

contouring after IPR

Actually, this issue is addressed around the 16-minute mark of our IPR webinar.

When you perform IPR with a diamond disc, you'll usually end up with flat surfaces between the teeth and some sharp corners at the edges. This isn't necessarily a functional problem, but some doctors and patients find it aesthetically displeasing.

To create a more natural appearance, you can file the corners with a diamond strip after finishing your IPR. Bend the strip into a "U" shape and hold it that way as you move it back and forth. You don't want to reduce the main contact area more than recommended, so make sure the strip is only touching the corners that you want to round off--not the middle of the contact surface.

IPR kit

Don't forget: we offer a complete IPR kit with discs, strips, burs, and gauges. If you haven't already, you can also take our IPR webinar demonstrating Dr. P's favorite technique. Reply to this email or ask your account rep if you're interested.

That's it for this week. Until next time...

 

Mayor Parker recognizes ClearCorrect

Houston mayor Annise Parker held a press conference last week to recognize ClearCorrect and the other Houston honorees on the Inc. 500 list.

Our own Dr. P was on hand to say a few words.

If you like city council meetings, you'll love this!

8/31/11 Mayor's Press Conference