Flex & Unlimited now available

As previously announced, we are releasing our new Flex & Unlimited pricing options today to all US providers (with the exception of certain dental groups).

Here's what to expect.

When you submit a case, you won't be asked to choose a "case type." Instead, there's a new option to recommend or limit the number of steps:

Duration: Recommend or Limited to 12 steps

  • If you leave this on Recommend, we'll show you how many steps we need to try to reach your prescribed goals on the treatment setup. (This is kind of like the old "Recommend a case type" option.)
  • If you choose Limit, you can restrict the duration of the treatment. (This is kind of like the old "Limited 6" and "Limited 12" options, except you can choose any number you want.) This is just an upper limit—we won't be moving teeth slower or faster to hit a particular number. If it takes fewer steps than your limit to reach your prescribed goals, we'll use fewer. If it takes more, you might not reach all of your prescribed goals.

Submitting a case is still free.

When you get your treatment setup, you'll see how many steps are planned. If everything looks good, click Approve. That's when you'll be presented with a choice between Flex or Unlimited pricing options:

Any case can be treated as Flex or Unlimited, regardless of duration. You'll see the exact duration and cost of both options. If you're not sure which one to choose, here are some points to consider:

  • If you want the safest, most predictable option, you can't go wrong with Unlimited. Your costs will be covered for the next five years, no matter what happens. Remember, this now includes up to two sets of retainers every six months.
  • If you want the most affordable upfront cost, that's going to be Flex for all but the longest dual-arch cases. Flex is also a good option if you and your patient are prepared to deal with any additional costs that may come up during treatment.
  • If you want to optimize your overall cost over the entire treatment period, it's a little less clear-cut. With Flex, additional aligners (such as revisions, replacements, and retainers) are priced at the same rate as aligners for new cases. You'll also need a new treatment setup for any revisions. This can vary a lot from doctor to doctor and from patient to patient. Some people don't need anything but what's shown in the initial setup; others start over almost from scratch multiple times. Once these additional costs are factored in, Unlimited can end up being the more affordable option over time for many cases.

There are no strict guidelines, but here are some rules of thumb for the types of treatment that might be best suited for each treatment option:


  • Minor anterior movements
  • Minor crowding or spacing
  • Relapses from previous orthodontic treatment
  • Minor movements in a single arch
  • Combination treatment (transitioning between traditional orthodontics and clear aligners)


  • Moderate to severe crowding or spacing
  • Midline misalignment
  • Overjet and overbite
  • Open bites
  • Class II and Class III bite relationships
  • Non-compliant patients
  • Patients with potential interruptions, such as military service, pregnancy, weddings, and frequent travel
  • Patients desiring retention with clear aligners after treatment

If you still have questions, we've got answers:

Tech Tip: Tracking Guides

If you've been practicing clear aligner therapy for any length of time, you've likely discovered that some teeth prefer to stay where they are. When you run into this, various factors may be involved, such as an older patient, unusually-shaped teeth, or just a tooth that needs a little more pressure.

We have put together some helpful guides for you on a couple of the more common issues. These guides walk you through checking the various potential factors that may get that tooth moving along as originally planned. You can view both guides here:


Until next time...

Our Tradeshow Calendar for 2015

We’re attending more trade shows than ever this year, including a few international shows for the first time ever!

Check out our schedule below and if we’re going to be in your area, come by and see us. Bring your doctor friends to our booth, once they register and submit a case, you'll both get $100 off your next case.

Chicago Midwinter - Chicago, IL
February 26th-28th, 2015
Booth # 3846

Pacific Dental Conference (PDC) - Vancouver, Canada
March 5th-7th, 2015
Booth # 1354

CEREC Seminar (Ortho and Aesthetic Techniques) - Scottsdale, AZ
March 7th-8th, 2015
Booth # TBD

36th Annual Australian Dental Congress - Brisbane, Australia
March 25th-29th, 2015
Booth # 490

Hinman - Atlanta, GA
March 26th-28th, 2015
Booth # 440

Townie Meeting - Las Vegas, NV
April 15th-18th, 2015
Booth # 200

California Dental Association (CDA) - Anaheim, CA
April 30th- May 2nd, 2015
Booth # 477

Ontario Dental Association (ODA) - Toronto, Canada
May 7th-9th, 2015
Booth # 947

American Association of Orthodontics (AAO) - San Francisco, CA
May 15th-19th, 2015
Booth # 545

CEREC seminar (Updates in CEREC Technology) - Scottsdale, AZ
May 16th-17th, 2015
Booth # TBD

Texas Academy of General Dentistry (AGD) - Austin, TX
June 5th-6th, 2015
Booth # 18 

Florida National Dental Convention (FNDC) - Kissimmee, FL
June 11th-13th, 2015
Booth # 1022

California Dental Association (CDA) - San Francisco, CA
August 20th-22nd, 2015
Booth # 1442

Canadian Dental Association (CDA) - St. Johns, NL
August 27th-29th, 2015
Booth # 94

Northeastern Society of Orthodontics (NESO) - Providence, RI
September 10th-13th, 2015
Booth # TBD

CEREC 30th - Las Vegas, NV
September 17th-19th, 2015
Booth # TBD

Canadian Association of Orthodontists - Victoria, British Columbia
September 17th-19th, 2015
Booth # 28

Southern Association of Orthodontists - Orlando, FL
October 1st-3rd, 2015
Booth # 706

CEREC seminar (ortho & esthetic techniques) - Scottsdale, AZ
October 22nd-23rd, 2015
Booth # TBD

Rocky Mountain Society of Orthodontics (RMSO) - Scottsdale, AZ
October 30th-November 1st, 2015
Booth # TBD

American Dental Associated (ADA) - Washington, D.C.
November 5th-7th, 2015
Booth # 1048

CEREC seminar (Updates in Cerec Technology) - Scottsdale, AZ
November 6th-7th, 2015  
Booth # TBD

Greater New York Dental Meeting (GNYDM) - New York, NY
November 27th-December 12th, 2015
Booth # 4016 

Tech Tip: Tips on submitting a case

Submitting a new case? Here are a few tips:

If you have any other questions about submitting a case, give your account rep a call.

Until next time...

Update: As of March 15, 2016, bite registrations are no longer required in submitting a case to ClearCorrect, and you can watch an updated video on case submission here.

2014: Year in Review

First of all, happy New Year!

We've got plenty of exciting plans for 2015, but we thought it might be helfpul to take a moment first to review some of the improvements we made in 2014 (just in case you missed them).

We'll have plenty more to announce soon. Until then, we hope you have a great start to your new year!

Tech Tip: Trimming questions

1. Why do your aligners overlap the gumline?

As we announced in September, we now trim our aligners with a smooth contour, overlapping the attached gingiva. We made this change based on clinical research which demonstrated big improvements to retention using this technique.

New trimming protocol

2. Can I make custom trimming requests?

Unfortunately, we are not able to accept custom trimming requests. We trim all aligners using the same standard protocol. If you want to customize your aligners, you can do so fairly easily in your office with a buffing wheel (like the ones available in our online store).

3. What should I look for if my patient complains of sore gums?

ClearCorrect aligners go through a multi-stage polishing process, so actual rough or sharp edges should be quite rare.

It is fairly common, however, to experience some discomfort for the first few days wearing an aligner. This often indicates that the soft tissue is getting used to having foreign material present in the mouth. Changes to the mucosa eventually fade away when the patient stops wearing aligners.

If the gums are being impinged, one possibility is that the gingiva were not captured accurately in the impression. We prefer 4-5 millimeters of gum to be included. Incomplete impressions will affect our production models.

Frenum_pullYou may also want to look for frenum pulls. These can be difficult to detect because the aligner may feel comfortable at first, but as the patient speaks and moves around, the frenum becomes irritated and ulcerated. Unfortunately this dynamic movement is not captured in the impression. Clear photographs can help to identify these. Gingival frenum pulls are rare, but when they occur, they are typically found in the maxillary premolar and midline areas. If this proves to be a problem, you may want to trim the aligner shorter in the affected areas.

Need a little support?

spidermanClearCorrect is continuing to grow while our commitment to our providers remains the same. To better serve you, we've established a support team that's here to offer help when you need it.

The role of support is to answer your calls and emails in regard to ongoing cases. A support representative can help you with many issues, including:

…and more. Consider us your friendly neighborhood Spider-Man.

Our support reps are here to answer your emails and calls from 7am – 7pm Central at (888) 331-3323 or support@clearcorrect.com.

Until next time...

Getting ready for the holidays

'Tis the season for patients to clean out their flexible spending accounts. With the end of the year approaching, we are releasing a few new holiday options (as well as flex account reminders) in both postcard and email template form.

You can edit & use the email templates yourself for free—the postcards can be edited & printed by us.

If you are looking for a service you can send emails through, you can try companies like MailChimp, Constant Contact, or Hubspot. They are set up to help you send mass emails like this to your database.

The postcards can be hand outs at your office or at events, or they can be mailed to an address list.

Check out our store to see all the new template options. Happy Holidays.


Most setups ready within 2 business days

In case you missed the announcement this spring, we redesigned our treatment setup: it now features detailed color models, animated previews of every step, and details regarding IPR & engagers.

Despite adding all these improvements, we've actually sped up our turnaround time. We're happy to announce that a majority of treatment setups are now ready within 2 business days after we receive all the required materials.

If you haven't seen the improved setups yet, you can check out the new features here:


Bonus Tip: If the models occasionally flicker, you can fix it by adjusting your settings. In Adobe Reader, go to Preferences > 3D & Multimedia and change Optimization Scheme for Low Framerate to None.


Perfect-A-Smile pontic paint now available

perfect_a_smile_paintsWe'd like to introduce a new addition to our online store: Perfect-A-Smile pontic paint.

Typically, doctors will fill a pontic void with composite material which has a tendency to pop back out and can be wasteful.

Perfect-A-Smile is a light curable paste that comes in 3 shades and can be painted on any aligner material to mask a space or missing tooth, giving the effect of a filled in tooth. It bonds to any thermoplastic aligner. No conditioner or preparation needed.

Our prices are 10% lower than current retail prices, and from now through Friday, October 31st, we will be offering Perfect-A-Smile at an additional 10% off. Perhaps you can paint yourself some vampire pontics. Mu-ahah. 

Happy Halloween. Until next time....

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