Getting ready for the holidays

'Tis the season for patients to clean out their flexible spending accounts. With the end of the year approaching, we are releasing a few new holiday options (as well as flex account reminders) in both postcard and email template form.

You can edit & use the email templates yourself for free—the postcards can be edited & printed by us.

If you are looking for a service you can send emails through, you can try companies like MailChimp, Constant Contact, or Hubspot. They are set up to help you send mass emails like this to your database.

The postcards can be hand outs at your office or at events, or they can be mailed to an address list.

Check out our store to see all the new template options. Happy Holidays.


Most setups ready within 2 business days

In case you missed the announcement this spring, we redesigned our treatment setup: it now features detailed color models, animated previews of every step, and details regarding IPR & engagers.

Despite adding all these improvements, we've actually sped up our turnaround time. We're happy to announce that a majority of treatment setups are now ready within 2 business days after we receive all the required materials.

If you haven't seen the improved setups yet, you can check out the new features here:


Bonus Tip: If the models occasionally flicker, you can fix it by adjusting your settings. In Adobe Reader, go to Preferences > 3D & Multimedia and change Optimization Scheme for Low Framerate to None.


Perfect-A-Smile pontic paint now available

perfect_a_smile_paintsWe'd like to introduce a new addition to our online store: Perfect-A-Smile pontic paint.

Typically, doctors will fill a pontic void with composite material which has a tendency to pop back out and can be wasteful.

Perfect-A-Smile is a light curable paste that comes in 3 shades and can be painted on any aligner material to mask a space or missing tooth, giving the effect of a filled in tooth. It bonds to any thermoplastic aligner. No conditioner or preparation needed.

Our prices are 10% lower than current retail prices, and from now through Friday, October 31st, we will be offering Perfect-A-Smile at an additional 10% off. Perhaps you can paint yourself some vampire pontics. Mu-ahah. 

Happy Halloween. Until next time....

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We’ve redesigned our website

Here's some pretty cool news: we've just launched our redesigned public website at


Our old website was pretty hot stuff back in 2009, but it was definitely starting to show its age. Some of the most important functions (like finding a provider or requesting information) were buried deep within the site.

iphone-screenshotNow those links are front & center, and everything's easily accessible from just two friendly pages—one for patients, and one for doctors.

The site is responsive, so it looks good on all kinds of devices, from smartphones to big-screen displays. Patients can even use their GPS location to search for providers nearby.

key3For existing providers, we've added a quick shortcut to ClearComm right on the menu bar—just click the key icon to log in. (Of course, you can also just type directly into your browser.)

The site includes testimonial videos and sliding before & after comparison photos, along with real case studies. We've also improved the experience for patients by filtering inactive providers (those who haven't submitted a case in over 6 months) from the doctor finder's search results.

This redesign is just the foundation—we plan to keep updating the site and adding more features over time. And, of course, we've also got tons of other resources available for doctors—like ClearComm, our wiki, our blog, our store, our YouTube channel, and our Facebook page. (Handy links to those, as well as our contact information, can be found in the footer of our website.)

Check it out and let us know what you think. Until next time…

Tech Tip: New video - Compliance checkpoints

Compliance checkpoints tell you when we expect gaps caused by IPR to have closed. Knowing when to examine these compliance checkpoints and what to do if there's still a gap is important to keeping your patient's treatment on schedule. Lucky for you, we made a video to explain all that.

Give it a watch:


We hope you found this instructional video useful. If you have any questions, give us a call at 888-331-3323.

Until next time...

Postcard options now available

The holiday season is just around the corner, and it's the perfect time to promote your practice. To help you with this, we have designed a variety of postcards you can mail to your client base, letting them know you are open for business.

We can print your preference and either mail them back to you, or mail them to your database. By default, your practice information will be displayed on the back. Beyond that, there are limited customization options available. Additional fees will apply. 

Check out the examples below, or head on over to the store for more options.





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