Tech Tip: Video - Causes of malocclusion - harmful habits

Some malocclusions are caused by a patient's behavior and it takes a bit of detective work to identify the signs of these harmful habits. In this final video of our Basics of Orthodontics series, we discuss these various harmful habits, what to look for and how you can prepare if you see the signs in your patient. 

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Until next time...

New features available now

Earlier this year, we announced that we were going to start rolling out a number of changes to our terms and conditions. Well, we're excited to let you know that these changes are now in effect!

The new terms & conditions are available on ClearComm. Here's a quick summary of the changes going into effect:

  • You're not obligated to pay until you approve a treatment setup
  • You can ask us to recommend a case type
  • We're shipping up to 12 steps at a time
  • You can customize your wear schedule
  • The Starter Kit has been incorporated into Phase 1
  • Multiple sets of retainers now available
  • Discounts are available for case submissions using intraoral scans
  • Volume discounts start at 5 cases per quarter
  • Limited revisions are a flat rate of $120 plus shipping, instead of $240 per phase
  • Lab fees for Limited 6 and Limited 12 cases remain unchanged, while Unlimited lab fees are increased by $100

Your current cases will keep shipping in four-step phases, as originally scheduled. If you request a revision to a case that was submitted under previous terms, it will be available at the new reduced rate (still free, of course, for Unlimited cases until they close). When you request a revision you will be required to approve the setup. After a revision, you will start receiving up to 12 steps per phase, and the step numbering will change to sequential numeric steps. Replacements and retainers are also available for current cases at the new reduced rates.

If you have any questions feel free to contact one of our support representatives on our Help Center or call us at 888-331-3323.

Tech Tip: Video - Causes of Malocclusion - Skeletal Problems

Check out the next video in our Basics of Orthodontics series, Causes of Malocclusion - Skeletal Problems. This video contains helpful information about the various classes of skeletal patterns, the 5 key regions of the craniofacial part of the skeleton, and more.

On a side note, have you ever wondered:

Why does ClearCorrect require both arches and a bite registration, even for single-arch cases?

We require impressions of both arches and a bite registration so that we can make sure that the teeth are occluded accurately.

Of course, intraoral scans are even more accurate and also get processed faster. We still require articulated scans of both arches for all cases, even if you’re only treating one arch.

We hope you found this information useful.

Until next time…

Introducing live support chat

We're happy to introduce a feature allowing you to chat live with our support reps, now available on the Help Center and ClearComm.

Just look for the green Help button at the lower right of each page:

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When you click it, you'll be asked what you need help with:

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Support articles that might be relevant will be suggested first—if those don't work for you, try "Live chat."

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If it's your first time using the chat feature, you'll be prompted to introduce yourself. Then you can post your question:

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A support rep should be available to help you within no time:

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Support reps are available to take your chats, emails, and calls from 7 AM - 7 PM Central Time. You can also help yourself anytime by perusing the Help Center at support.clearcorrect.com.

Tech Tip: Video - Marketing Inside the Practice

Looking for some tips on marketing ClearCorrect in your practice? Check out this video that offers suggestions to help increase sales and promote your services. From conversation starters to placement of promotional material, this video is full of great ideas.

If you're interested in any of the marketing items in this video check out our Marketing Kit on our online store.

Until next time...

Submitting digital records

We know that in the past, some doctors have had trouble uploading some of their digital records through ClearComm because of file size and time-out limits. Because of this, when necessary, we have accepted files through email or file sharing platforms like DropBox, etc.

We are happy to announce that these issues with uploading digital records have been completely resolved! From this point forward there will be no need to send case submissions through email or any other file sharing platform. You are now able to upload practically any file size—even if your internet speed isn’t the fastest. 

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If you have any trouble, you can as always, contact us at 888-331-3323 for assistance.

Until next time...

Tech Tip: New video - Dental & arch problems

Check out the latest video in our orthodontic training series, exploring the etiology (the causation of diseases and disorders as a subject of investigation) of malocclusion, starting with dental and arch problems.

Until next time...

New features for 2015

Earlier this year, we started offering ClearCorrect aligners in Canada and Australia.

In those countries, we took the opportunity to test some features that doctors have requested for a long time. Now we’re getting ready to share those improvements with our U.S. doctors.

We’re rolling out a host of changes over the next few months, including…

Free, no-committment case submission

Today, you pay in full upfront when you submit a case. Starting soon, you'll be able to submit your prescription and records for free and receive an animated color treatment setup with details of every step within a few days.

It's that easy. You don’t even have to select a case type (unless you want to). There's no cancellation fee, and you don't pay anything unless and until you approve the treatment setup.

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Bigger phases

Our phases have always been limited to four steps. Now that’s changing.

All of the aligners for Limited 6 and Limited 12 cases will ship up front, while aligners for Unlimited cases will be shipped in phases of up to 12 steps each.

The new default wear schedule will be two weeks per aligner, but you’ll be able to request a 3-week, 2-week, or even 1-week wear schedule, and dispense as many aligners as you see fit at each appointment.

Faster Phase 1 delivery

Right now, we start work on a Starter Kit as soon as we get your records, and ship Phase 1 a few weeks later.

We've heard your feedback—when these changes go into effect, we’ll start making Phase 1 as soon as you approve the treatment setup. Instead of sending a separate shipment of starter aligners, the first set of aligners in Phase 1 will be staged with reduced movement to gently acclimate your patient to treatment. All of the goodies from the Starter Kit will be included with Phase 1 as well.

Simpler revisions

Currently, there is no set fee for requesting a revision, but you may have to pay for additional four-step phases for $240 each. The total cost varies depending on your case type, how many steps you've already received, and how many more steps you need. Complicating things further, you can’t be sure how many steps you'll need or how much it will cost at the time you request your revision.

We're making this easier. For active Limited 6 and Limited 12 cases, any revision will incur a flat fee of $120. As always, revisions and replacements for active Unlimited cases will be free.

Soon, you’ll even receive a treatment setup representing the exact changes planned for every revision.

And more…

Those are just a few of the improvements we're making over the next few months. Other changes include:

  • $25 discounts for cases submitted with intraoral scans
  • Volume discounts starting at 5 cases (of any type) per quarter
  • Dedicated technicians assigned to frequent users
  • More affordable retainers and replacements
  • Sequential step numbering
  • Support for alternate dental notation
  • More detailed tooth charts
  • Bundled shipments
  • A revamped support center

We plan to transition the first U.S. providers to the new terms & conditions within the next few weeks. We'll gradually transition more doctors until these changes are rolled out to everyone. Most of these changes won’t affect your existing cases—those will still be shipped in four-step phases on their current wear schedule, and revisions, replacements, and retainers for those cases will be handled under the existing terms & conditions.

Case evaluations and eval + setups will be discontinued, as those services are now included with every case at no additional charge. Lab fees for Limited 6 and Limited 12 cases will remain unchanged, while Unlimited lab fees will increase by $100. Some restrictions may apply—full details will be available in the updated terms & conditions once these changes roll out to you.

If you have any questions, give us a call at (888) 331-3323.

2015 workshop schedule

If you or someone you know is interested in learning about clear aligners (whether for the first time or just refreshing your knowledge), check out one of our upcoming workshops.

They're hosted by ClearCorrect founder Dr. Willis Pumphrey, who has over 2,000 clear aligner cases under his belt. The workshop is good for 8 hours of CE credit, and features interactive demonstrations covering a wide varitey of scenarios.

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Upcoming workshops include:

This one-day workshop is fast-paced, thorough, and hands-on. Dr. Pumphrey is an engaging host and is known for injecting humor into his workshops. After you're done, you'll know how to identify candidates for clear aligners, diagnose their needs, oversee their treatment, and more.;

We hope to see you at one of the workshops!

ClearCorrect is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 4/1/2015 to 3/31/2019. Provider ID 304173.

 
 

Tech Tip: New Video - Ideal Occlusion

Here's the next video in ClearCorrect's orthodontic training series—Ideal Occlusion.

From Dr. Edward Angle's bite relationship classification system to Dr. Lawrence Andrews' six keys to ideal occlusion, you'll find out how to identify ideal occlusion. 

Check it out!

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