Earlier this year, we announced the availability of case evaluations + treatment setups for $95. We created this option to give "on the fence" patients a way to visualize their results without committing to treatment. (Free case evaluations are also available without setups, for those times when you're just not sure which treatment option to choose.)
This week, we'll walk you through this new service and show you how it works!
Submit evaluation on ClearComm
To submit a case evaluation with a treatment setup, select "Evaluation + Setup" on the Submit a case page on ClearComm. You'll enter in all the necessary information about your patient, as if you were starting any other case.
The fee for a case evaluation plus setup is $95, $50 of which will be applied to your lab fee if you decide to start treatment.
Receive case evaluation
You will receive a case evaluation by email within 5 business days. It will include the estimated difficulty of the case, whether or not engagers will be needed, and a recommended treatment option.
After this evaluation is completed and sent to you, our technicians start work on your treatment setup. The treatment setup will be based on the instructions you provided when you submitted the case.
Approve treatment setup and upgrade case
Within 5 business days of receiving your evaluation, you'll receive an email invitation to view the treatment setup on ClearComm.
If you'd like to modify the setup, disapprove it in ClearComm and let us know what you'd like to change. A revised setup should be ready within 5 business days.
If everything looks good, simply approve the treatment setup in ClearComm. Then, call or email your account rep to upgrade the case to the recommended treatment option. You'll be charged the standard lab fee (minus $50).
Phase Zero ships
Now here's where things are slightly different than what you're used to.
After you upgrade the case, you will get Phase Zero, but because the treatment setup is already approved, you don't have to go online to approve Phase Zero as well. Phase 1 will automatically ship about 15 days after Phase Zero, unless you request otherwise.
We're excited to offer this new service, and hope that it will be a helpful tool to inform your patients about their clear aligner options. We'd love to hear your feedback!
To submit a case evaluation (with or without a setup), or to begin a Limited 6, Limited 12 or Unlimited case right away, log on to ClearComm.