Tech Tip: Common questions and concerns

We often survey our customer service representatives to get an idea of what our providers are interested in knowing. Below is a short list of some of the most commonly raised concerns and questions.

What can I do to prevent my patient's engagers from popping off?

From the wiki:

There are several possible causes for why an engager might fall off - usually while removing the aligner - although the most common cause is that the composite is not fully adhering to the tooth.

Read more...

My patient's front teeth occlude properly, but the posteriors don't.

From the wiki:

There are many possible causes of this situation. This phenomenon is fairly common with clear aligners, and it’s usually temporary. It can be caused by the “hinging” action of the jaw.

Read more...

Can I hand strip during treatment if it's not recommended by ClearCorrect?

From the wiki:

Take IPR into your own hands! The recommended amounts of IPR in the treatment setup and treatment plan are for guidance only. You are the doctor, and are the one ultimately treating the patient. Small amounts of unscheduled IPR can get treatment back on track much quicker than submitting a lengthy case revision.

Read more...

Why is it so critical for me to submit good photos if you have the impressions?

From the wiki:

When submitting a case to us, you'll need to take photos of your patient from eight very specific angles. We use these photos both to identify the patient, as well as to make some decisions regarding the fullness of the lips in profile.

Read more...

Will ClearCorrect return my impression trays?

No, we don't return impression trays or other records. As our terms & conditions state:

“Records submitted to ClearCorrect become the property of ClearCorrect and will not be returned to Doctor.”

If you're especially fond of your impression trays, don't forget that we accept intraoral scans from most major scanners on the market! If you don't have an intraoral scanner, send us disposable impression trays instead. If there are any questions you'd like addressed in one of our future tech tips, we'd love to hear from you!

Guess who's back?

Just in case you didn't catch our recently released tour video, here it is again! Take a two minute tour of our facility and see what goes on behind the scenes. Click the player to be taken to the video.

 

IntroVideo-screen-v1

blog comments powered by Disqus