Our crack team of developers has been hard at work adding features to our case management website, ClearComm.
Here's one new feature: when you submit a case or order a shipping label online, we've added big green, hard-to-miss buttons for printing the label and a case submission record for your files:
The case submission record is for your own files (it even includes the UPS tracking number). When you submit online, you don't have to include a submission form with your impressions anymore, because the shipping label comes with a packing slip instead:
The packing slip includes instructions for completing your submission and all the case info we need to identify your impressions and look up your prescription options. Just cut the page in half, put the packing slip in the box and attach the shipping label to the outside.
"What if I don't print my case submission record? Is all hope lost?" you ask. Well, calm down. (You're so dramatic.) Now you can print case submission records anytime. Just go to your Cases page and click the little PDF icon to print a record for any case submitted online.
Wow, free upgraded shipping and online record storage? This online submission thing ain't half-bad.